Privacy Policy

Effective Date: 01 August 2025
Website: https://aluexpert.co.uk
Owner: AluExpert Academy

1. Introduction

At AluExpert Academy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you use our website and our training services.

2. Information We Collect

We may collect and process the following types of personal information:

  • Name and contact details (email, phone number)
  • Course participation data (modules completed, quiz results)
  • Payment and billing information (if applicable)
  • Technical data (IP address, browser type, cookies)

3. How We Use Your Information

We use your data to:

  • Provide access to our training materials and quizzes
  • Manage user accounts and course progress
  • Communicate with you about your learning journey
  • Improve our website and content
  • Comply with legal obligations (e.g. invoicing)

4. Legal Basis for Processing

We process your data based on:

  • Your consent (when signing up or subscribing)
  • Contractual necessity (to deliver the course)
  • Legal obligations (e.g. accounting)
  • Legitimate interest (e.g. improving services)

5. Data Sharing

We do not sell your data. We may share it with trusted third parties who help us:

  • Host our website or learning platform (e.g. Thinkific, WordPress)
  • Process payments securely (e.g. Stripe, PayPal)
  • Send email updates (e.g. Mailchimp, Brevo)

These providers are GDPR-compliant and process your data securely.

6. Data Retention

We keep your data only as long as necessary for the purposes outlined above, or as required by law. You may request deletion of your account at any time.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • File a complaint with a supervisory authority (UK: ICO)

8. Cookies

Our website uses cookies to enhance user experience and track anonymized traffic data. You can manage cookie settings in your browser.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

AluExpert Academy
Email: sales@aluexpert.co.uk
Website: https://aluexpert.co.uk